AN UNBIASED VIEW OF AI CHATBOTS FOR THE RETAIL INDUSTRY

67% of US millennial Web customers would buy a product/provider from models employing a chatbot. (eMarketer)Retailers are in a relentless fight versus losses stemming from shrinkage and from remaining overcharged by suppliers. Retailers are starting to turn to AI that can help mitigate these losses. As an example, they’re making use of AI to matc